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Where can I find safety and first aid information for the OCCC?

Here is a link for Safety and First Aid Information at the OCCC.

Safety and First Aid

The OCCC Security team’s mission is to provide a safe and friendly environment for everyone. Center security detail maintains 24-hour hour security, overseeing all public areas, concourses, back of house areas, parking lots and related exterior grounds. Additionally, we maintain an extensive relationship with the Orange County Sheriff’s Office, as well as many federal law enforcement agencies. The Orange County Sheriff’s Office assigns deputies to the facility on a regular basis.

Review the tabs below for more information or email with any questions or inquiries.


In the event of an emergency, please dial 911.



For non-emergencies, dial ext. 5-1119 from any house phone for the Security Command Center. The security division can be contacted from outside the convention center by dialing (407) 685-1119.


Lost & Found

For lost and found, contact Show Management (event organizers) during the event or contact OCCC Security at (407) 685-1119 



The Security Command Center is located at Dock 7 in the West building.

The Security Command Center is staffed seven days a week / 24 hours a day.

Security Officers are on duty seven days a week / 24 hours a day.

OCCC Security Officers are uniformed with the majority being first aid and CPR/AED qualified.

Locations of first aid stations are listed below. Availability of first aid stations is dependent upon event activity.

West Building First Aid Rooms

  • Med 1 – Located near W240
  • Med 2 – In front of Hall WD2 (W224)
  • Med 3 – In Central Lobby (Hall WC)
  • Med 4 – Level 1 Lobby (below Hall WA)

North/South First Aid Rooms

  • Med 5 – South A–Dock Side
  • Med 6 – South B–Concourse–Level 2
  • Med 7 – North B–Dock Side
  • Med 8 – North A–Concourse–Level 2

As a major metropolitan area, Orange County is home to industry-leading healthcare experts. Should your stay here require medical attention, the nearest hospital is:

Dr. P. Phillips Hospital

9400 Turkey Lake Road
Orlando, Florida 32819
(407) 351-8500

Ensuring guest and employee safety is a cornerstone of operations at the Orange County Convention Center. Our Emergency Procedure Plan was developed with the OCCC’s core value of safety in mind. It is intended to be a blueprint for the effective management of a crisis or disaster situation at the convention center.

Clients must, at all times, conduct their activities with full regard for public safety. The OCCC asks for client assistance by supporting the procedures outlined in the Emergency Procedure Plan through cooperation and active listening in the event of an emergency. It is critical that, as facility users, all clients review this plan with their staff and their contracted event security service provider.

Emergency Procedure Plan (PDF)

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