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What are the event guidelines and policies?

Terms and Conditions

By registering and/or attending an NAVC event, you are acknowledging that you agree to the following terms, which constitutes an agreement between you and NAVC. THIS POLICY IS BINDING UPON ALL REGISTRANTS AND ATTENDEES, INCLUDING, BUT NOT LIMITED TO, THEIR AGENTS, EMPLOYEES AND REPRESENTATIVES WHO MAY ATTEND AN NAVC EVENT.



All attendees must be registered for the NAVC event this includes guests and anyone under the age of 18.

Attendees must ensure that they are not disruptive to any sessions, workshops, special events or the overall event experience.

Remarks or discussions during presentations should deal with the major issues regarding the presentation, reserving minor issues for direct communication with the authors and/or presenters.

Content from all educational sessions, entertainment and other special events is protected by United States copyright laws and is the exclusive property of the NAVC, its representatives, agents or its authors. You may not, under any circumstances, share, distribute, publish, repurpose or sell any such content, or attempt to do so, in any way without the prior written consent from the NAVC.

You shall not publish or post articles, pictures, materials or any other information regarding or obtained from an NAVC event without a press pass or the prior written consent from NAVC. For more information email

Video and/or audio recording of any kind is strictly prohibited in all educational sessions, entertainment and other special events (i.e. educational sessions, workshops, entertainment, expo hall) without the prior written consent from the NAVC.

Any person who attends an NAVC event that sells, markets or represents a company or organization for the purpose of obtaining advertising, sales, or subscriptions from any attendee, sponsor or exhibitor immediately forfeits their registration fee and participation in the NAVC event.

At NAVC networking events both alcoholic and non-alcoholic beverages may be served. NAVC expects participants at our events to drink responsibly. NAVC and Meeting host event staff have the right to deny service to participants for any reason, and may require a participant to leave the event.

The NAVC reserves the right to deny, refuse or revoke admission during pre-registration, as well as on-site.



If there are Virtual Experiences, participants will abide by the Event’s Code of Conduct and:

·    Be respectful of others.

·    Avoid conflicts, arguments, boisterous, lewd or offensive behavior, language and gestures.

·    Use common sense, kindness and consideration.

·    The discussions and comments are meant to stimulate conversation and educational development, not to create undue contention.

·    Do not post commercial messages for any product or service.


You may not create audio or video recordings of the Event presentation, in its entirety or any portion of the Event presentation, given by NAVC, their speaker(s) or any of their sponsor(s) during the Event (the “Presentation Recordings”), and may not simultaneously broadcast or live-stream the Presentation Recordings or post the Presentation Recordings on any website.


You agree not to harass any Summit participants, including but not limited to the following:

Offensive comments related to age, race, ethnicity, religion, gender, sexual orientation, disability or physical appearance

Sexual or other explicit images in public spaces

Deliberate intimidation, stalking or following

Harassing or unwanted photography or recording

Disruption of educational sessions or other events

Inappropriate physical contact

Unwelcome sexual attention

Demeaning, discriminatory, or exclusionary behavior, jokes or speech


NAVC reserves the right to expel anyone from the event who participates in behavior that NAVC, in its sole discretion, deems harassing, unsafe or otherwise inappropriate. You agree that NAVC will have no liability in connection with such an expulsion, and there will be no refund or compensation of any kind associated therewith. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a NAVC organizer immediately. NAVC organizers will be happy to help participants contact local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe and welcome during NAVC events.



Attendees should stay away from all NAVC events if they feel ill. Screening for COVID-19 symptoms upon arrival at a hotel or conference centers may result in denied access, isolation or treatment per the guidance of local authorities. We ask all attendees report any questionable or concerning activity to NAVC staff so that they can take immediate action. No concern is too small, if you see something, say something. If it is an emergency or if you need immediate assistance, you should ask any VIS staff member or the on-site security personnel to help you. Bags may be checked randomly. No bags or property should be left unattended at any time. Unattended property may be removed. Items prohibited at NAVC events include: firearms, knives, blades other weapons, explosives and hazardous materials or items.


The NAVC may contract third-party professional photographers, videographers, and other service providers to be present at NAVC events (“Approved Third-Parties”). Please note any photographs, videos and audio recordings taken at an NAVC event by NAVC or by Approved Third-Parties may be used in future NAVC publications, online or in other NAVC promotional materials or may be used by the Approved Third-Parties. Attendance or participation in the NAVC event constitutes your consent to NAVC’s and the Approved Third-Parties’ use and publication of your image and/or voice in photographs, videotapes, audiotapes or other electronic media pertaining to NAVC’s events and activities.


As a registered attendee of a NAVC event, you acknowledge, agree, and consent to that (i) your basic information of name, address, company, phone and email address will be encoded on your event badge, (ii) NAVC may share, sell or rent limited personal information to exhibitors or sponsors that offer products and services related to veterinary medicine, and (iii) NAVC may also share relevant information with trusted third-party service providers to perform duties such as statistical analysis, packaging and arrange for deliveries. NAVC may also access and/or disclose information if we believe such action is necessary to (a) comply with the law or legal process served on NAVC, (b) protect and defend the rights or property of NAVC (including the enforcement of our agreements), or (c) act in urgent circumstances to protect the personal safety of other attendees, NAVC employees or contingent staff, users of NAVC services, or members of the public.

Your participation in and attendance at an NAVC event is completely voluntary. NAVC does not guarantee admittance to any specific event, session, entertainment, sponsored event or keynote and reserves the right to refuse admittance to any session, keynote or event to any Attendee, at its sole discretion. NAVC may broadcast certain sessions into overflow rooms to accommodate the access of all attendees. Unless specified otherwise, all events, entertainment, sponsored events, keynotes and sessions are seated on a first-come first-served basis. You accept and assume all risks of any and all personal injury or damage to you and your personal property that you may face while attending a NAVC event, or using affiliated services, and waive any claims against NAVC, its industry partners, and affiliates, and each of their respective employees, volunteers, agents, representatives, and program participants and their guests and/or traveling companions relating to such risks.  


NAVC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. NAVC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party.



We may, provide food at our events and work closely with the facilities to create menus that can be enjoyed by all attendees. We will make every effort to accommodate food allergies/restrictions including vegetarian, gluten, nut and seafood allergies. For dietary needs, email in writing 45 days prior to the event. If you do not make your dietary needs known to NAVC, we cannot guarantee that we can accommodate you. Please note, onsite orders cannot be accommodated.



If you have a disability that may impact your participation at an NAVC event, please send an email to briefly describing your needs. Please Note: NAVC cannot assure the availability of appropriate accommodations without prior notification of the need 45 days prior to the start of the event. If you need any special services or accommodations at the Loews Kansas City Hotel because of a disability or require accessibility information, please call +1.816.897.7070



There is one category of animals permitted at NAVC events:

Service Animals as defined by the Americans with Disabilities Act to include only dogs and miniature horses who are individually trained to do work or perform tasks for people with disabilities. (LINK: Animals whose sole function is to provide comfort or emotional support do not qualify.

Pets, animal companions and emotional support animals are permitted at the Loews Kansas City Hotel with certain rules and daily fees. For a complete list of the hotel’s pet policy, please contact them directly at +1.816.897.7070. All animals at NAVC events must be per the guidelines listed above and pre-approved by NAVC before an event. All animals must be under their handler’s control at all times. All animals must be harnessed, leashed or tethered unless those devices will interfere with a service animal’s work (as defined above). Handlers will be asked to remove their animal from the event if they cannot control the animal.


You further acknowledge that no amount of money, or other remedy available at law, would adequately compensate the NAVC for damages, which the parties agree NAVC would suffer as a result of your violation of the above terms. In the event of a violation, NAVC reserves the right to immediately terminate your attendance privileges and your rights to attend current and future NAVC events. Further, the parties acknowledge that NAVC is entitled to obtain, upon application to a court of competent jurisdiction and without the need to prove actual damages to NAVC or to post bond, a preliminary restraining order and such other temporary or permanent injunctive relief as may be appropriate, to enforce against you the above terms, which injunctive relief shall be in addition to any other rights or remedies available to NAVC.


These Terms and any disputes arising out of or related hereto, shall be governed exclusively by the internal laws of the State of Florida and controlling United States federal law, without regard to their conflicts of laws rules. The state and federal courts located in Orange County, Florida shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to these Terms. Each party hereby consents to the exclusive jurisdiction of such courts.



NAVC shall have no liability whatsoever if an NAVC event is delayed, changed, or cancelled at any time due to strikes, lockouts, accidents, fires, floods, severe weather, acts of God, healthcare crises, epidemics and pandemics as a result of viral or bacterial illnesses, forced shut-downs, emergencies, war, riots, terrorist attacks, any actions constituting a “force majeure,” or any other causes or delays beyond NAVC’s reasonable control, whether similar to or different from the causes above enumerated. 


NAVC cannot guarantee that you, your guest(s), or other individuals traveling with you will not become infected with COVID-19 or another type of bacterial or viral illness or disease, whether or not related to COVID-19 and whether now existing or later identified (collectively, a “Disease”). Further, attending could increase your risk, your guest(s) risk, or the risk of other individuals traveling with you of contracting a Disease. By electronically signing this agreement, you acknowledge the contagious nature of COVID-19 and other Diseases and voluntarily assume the risk that you, your guest(s), and/or individuals traveling with you may be exposed to or infected by a Disease by attending an NAVC in-person event and that such exposure or infection may result in personal injury, illness, permanent disability and death. You understand that the risk of becoming exposed to or infected by a Disease at VIS may result from the actions, omissions or negligence of yourself and others, including, but not limited to, NAVC, its industry partners, and affiliates, and each of their respective employees, volunteers, agents, representatives, and program participants and their guests and/or traveling companions.


You voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to yourself, your guest(s), and/or individuals traveling with you (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense of any kind, that you, your guest(s), and/or individuals traveling with you may experience or incur in connection with your attendance at a NAVC event or participation in NAVC programming. On behalf of yourself and each of your guest(s), and/or individuals traveling with you, you hereby release, covenant not to sue, discharge, and hold harmless NAVC, its industry partners, and affiliates, and each of their respective employees, volunteers, agents, representatives, and program participants and their guests and/or traveling companions, of expenses of any kind arising out of or relating thereto. You understand and agree that this release includes any claims based on the actions, omissions, or negligence of NAVC, its industry partners, and affiliates, and each of their respective employees, volunteers, agents, representatives, and program participants and their guests and/or traveling companions, whether an infection with a Disease occurs, before, during or after participation in a NAVC event or participation in NAVC programming.


For any questions contact us at or +1.352.375.5672.

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