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Why Did My Name Disappear From the Certified Learner Database?

If your name no longer appears on the certified learner database, it is because it is time for you to recertify. Our database removes learners after 2 years of passing the certification. If you have not received the email link to recertify or have not hit the 2 year expiration yet, please email us at or chat us using the blue chat bubble to get it taken care of. 

Please note: It can take up to 2 business days for any changes to be made to the database.

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