I need clarification on something covered in the course. What should I do? If something in the course material isn't clear, we recommend first reviewing the relevant section again, as key concepts are often reinforced throughout the lesson. If you still have questions, reach out to our support team at support@vetfolio.com and we'll be happy to help.
Can I ask a subject matter expert a follow-up question about the course content? VetFolio courses are developed by veterinary professionals and subject matter experts, but we are not able to facilitate direct Q&A with course authors. We work closely with the subject matter experts and are happy to connect with them for clarification.
I think there may be an error or outdated information in a course. How do I report it? We take content accuracy seriously. If you believe you've found an error or information that needs updating, please contact us at support@vetfolio.com with the course name, the specific section or timestamp, and a brief description of your concern. Our content team will review and follow up with you.
The course content doesn't match what I expected based on the course description. What can I do? We're sorry the course didn't meet your expectations. Please contact our support team with the course name and details about your concern, and we'll work with you to find the best resolution.
I'm having trouble understanding the course material. Are there additional resources available? Some courses include supplemental materials such as handouts, references, or resource lists — check the course page for attachments. You can also explore related courses on VetFolio that may provide helpful background or context.
Who do I contact if my question isn't answered here? Reach out to our support team at support@vetfolio.com and we'll get back to you as soon as possible.