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What is the Certified Veterinary Client Service Representative Program?

The Certified Veterinary Client Service Representative course equips veterinary front-desk professionals with the skills, confidence, and knowledge to deliver exceptional client experiences through effective communication, empathy, and seamless clinic operations. Through interactive videos, real-world scenarios, and essential training in scheduling, medical terminology, and customer service, participants will be prepared to navigate client interactions, support veterinary teams, and enhance practice success.

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