f you are experiencing issues with your team administrator account—such as trouble viewing reports—first ensure you are using a fully supported browser.
Supported Web Browsers:We support the current and previous major releases of:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
(Note: Each time a new browser version is released, we support that version and drop support for the third most recent version.)
Supported Mobile Browsers:
Current and previous Android versions
Current and previous iOS versions
Important Note for Admin Users: Certain admin and manager features (such as pulling specific reports) may have compatibility limitations on Microsoft Edge. If you encounter issues while using Edge, we strongly recommend switching to Chrome, Firefox, or Safari.
If you continue to experience issues even while using a supported browser, please email support@vetfolio.com for further assistance.