I need clarification on something covered in the course. What should I do? If something in the course material isn't clear, we recommend first reviewing the relevant section again, as key concepts are often reinforced throughout the lesson. If you still have questions, reach out to our support team at support@vetfolio.com and we'll be happy to help.
Can I ask a subject matter expert a follow-up question about the course content? VetFolio courses are developed by veterinary professionals and subject matter experts, but we are unable to facilitate direct 1-on-1 Q&A with course authors. However, we work closely with our experts and are happy to reach out to them on your behalf for clarification!
I think there may be an error or outdated information in a course. How do I report it? We take content accuracy seriously. Please contact us at support@vetfolio.com with the course name, the specific section or timestamp, and a brief description of your concern so our content team can review it and follow up with you.
The course content doesn't match what I expected based on the course description. What can I do? We want you to be satisfied with your learning experience. Please contact our support team with the course name and details about your concern, and we will work with you to find a resolution
I'm having trouble understanding the course material. Are there additional resources available? Some courses include supplemental materials such as handouts, references, or resource lists — check the course page for attachments. You can also use our course catalog to explore related VetFolio courses that provide helpful background or context.
If you have any other questions not covered here, reach out to our support team at support@vetfolio.com and we'll get back to you as soon as possible!